Frequently Asked Questions
Everything you need to know about shopping with Alohasurfmanly
What is the standard shipping time for surfboards and heavy gear?
Standard shipping for surfboards typically takes 5-7 business days depending on your location. Smaller accessories like fins and wax are usually delivered within 3-5 business days.
Do you offer a warranty on high-performance wetsuits?
Yes, all our premium wetsuits come with a 12-month manufacturer warranty covering seams and craftsmanship. Please note that normal wear and tear or damage from sharp reef contact is not covered.
Can I return a surfboard if it doesn't suit my style?
We offer a 30-day return policy for unused gear. To be eligible for a refund, the surfboard must be in its original packaging, un-waxed, and without any deck grip applications.
How do I choose the right board volume for my skill level?
We provide a detailed size chart and volume calculator on each product page. If you are still unsure, our expert team is available via live chat to help you pick the perfect board for your weight and wave conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options like Afterpay and Klarna, allowing you to hit the water now and pay later.
Do you ship internationally for surf hardware?
Yes, Alohasurfmanly ships worldwide. International shipping rates and transit times are calculated at checkout based on the dimensions of the equipment and the destination country.